Tessic Health

CT · STATE RULES

Telehealth rules in Connecticut

Connecticut keeps its telehealth duties in one statute and enforces them at the level of the drug and the disclosure. Schedule I is closed to remote prescribing, and Schedule II or III reaches a patient only where the drug carries no opioid and the treatment is for a psychiatric disability or a substance use disorder. Before care begins the provider hands over a license number and contact details, and asks whether records may travel to the primary care provider.

Book a DemoAll states
First visit
Async with conditions
Physician license
Compact member; own license
Controlled drugs
No Schedule I to III remotely
Nurse practitioners
Full practice

Rules checked September 2026 · 17 sources cited

ONLY IN CONNECTICUT

What is different about Connecticut

Each rule here is true of Connecticut and of none of the states that border it. Beside each one: what the neighbours do instead.

  1. 01 · Prescribing

    Remote prescribing stops at the schedule

    Sec. 19a-906 bars a telehealth provider from prescribing any Schedule I substance and opens Schedule II and III only for a drug that is not an opioid, and only for treating a psychiatric disability or a substance use disorder. Testosterone, phentermine and every other scheduled product outside that window are off the remote path entirely.

    Source: Conn. Gen. Stat. 19a-906

    Across the border

    • New York

      New York leaves its schedules open to remote prescribing and instead moves one drug upward, listing testosterone in Schedule II under Public Health Law 3306 and pairing that with a registry lookup.

      Source: N.Y. Public Health Law 3306

    • Massachusetts

      Massachusetts sets no schedule boundary around telehealth at all, because its own Schedule VI already takes in every prescription drug and the gate there is a state registration rather than the modality.

      Source: 105 CMR 700.002

    • Rhode Island

      Rhode Island polices the encounter rather than the drug class, treating any prescription written without a live interactive exchange as care that falls below the standard expected of a physician.

      Source: 216-RICR-40-05-1, Sec. 1.5.9

  2. 02 · Practice

    The patient gets a license number

    A provider may not start a telehealth service here without giving the patient a license number and contact information, and that same first contact carries a question about whether records may be sent to the primary care provider. Where the patient agrees, the records have to follow in a timely manner.

    Source: Conn. Gen. Stat. 19a-906

    Across the border

    • New York

      New York names who may deliver telehealth and through which modality, then judges the encounter afterwards through its physician misconduct list, with no credential handed to the patient at the start.

      Source: N.Y. Public Health Law 2999-cc

    • Massachusetts

      Massachusetts builds its patient-facing duty around privacy and revocation, telling the patient how information is handled and that consent can be taken back in favor of an in-person appointment.

      Source: M.G.L. c.118E Sec. 79

    • Rhode Island

      Rhode Island asks that the patient be told the benefits, the risks and the alternatives and be free to withdraw, without attaching any duty to identify the clinician by license number.

      Source: Center for Connected Health Policy: Rhode Island

  3. 03 · Advertising

    No tracking near a clinic

    Sec. 42-526 makes it unlawful to draw a virtual boundary within one thousand seven hundred fifty feet of a mental health facility or a reproductive or sexual health facility in order to identify a consumer, track one, gather data or send a notification about consumer health data. The same section forbids selling that data without consent.

    Source: Conn. Gen. Stat. 42-526

    Across the border

    • New York

      New York has passed no comprehensive consumer privacy act, so location targeting answers to the general deceptive practices statute rather than to any fixed distance around a treatment site.

      Source: N.Y. General Business Law 349

    • Massachusetts

      Massachusetts leaves consumer tracking to its consumer protection act, where an unfair or deceptive act draws the attorney general and a private claim instead of a mapped exclusion zone.

      Source: M.G.L. c.93A Sec. 2

    • Rhode Island

      Rhode Island pushes the opposite way, requiring a site that sells customer information to name every third party that has received it or may receive it.

      Source: R.I. Gen. Laws 6-48.1-3

PRACTICE RULES

How telehealth works in Connecticut

Chapter 368ll carries the whole provider-facing framework, and it reads as a list of conditions to be satisfied before a telehealth service may be delivered at all. The conditions cover the technology, the records, the disclosure and the standard of care.

  1. 01

    Two ways to hold a visit

    A telehealth service may run on real-time interactive two-way communication technology or on store and forward transfer technology. The medical assistance definition leaves facsimile, texting and electronic mail outside telehealth entirely, so a message thread is not by itself a visit.

    Source: Center for Connected Health Policy: Connecticut

  2. 02

    The record comes first

    Care proceeds only where the provider has access to, or knowledge of, the patient's medical history as the patient gives it, together with the patient's health record and the name and address of any primary care provider.

    Source: Conn. Gen. Stat. 19a-906

  3. 03

    Same standard, remote tools

    Conduct is measured against the standard of care for the provider's own profession, and the statute allows diagnostic testing and a physical examination to be carried out through peripheral devices suited to the patient's condition.

    Source: Conn. Gen. Stat. 19a-906

  4. 04

    No facility fee

    Neither a telehealth provider nor a hospital may charge a facility fee for a telehealth service. That removes a line item an in-person visit sometimes carries and keeps the remote encounter priced as professional work.

    Source: Conn. Gen. Stat. chapter 368ll

FIRST VISIT

Can a first visit happen without a live call in Connecticut?

Yes, with conditions

Yes, once the history is in hand. Store and forward transfer is named in the statute as a lawful way to deliver a telehealth service, but the provider must already have access to or knowledge of the patient's medical history and health record, so a blank-slate intake does not carry the encounter on its own.

The first encounter turns on what the provider knows rather than on whether anyone appeared on camera. No provision in the chapter demands a live exam for a drug outside the schedules, and none lets a provider begin without the record.

  1. 01

    Asynchronous care is named

    Store and forward transfer sits inside the statutory list of permitted technologies, so a photograph-and-history review for a skin or hair concern is a recognized way to deliver care rather than a tolerated exception to it.

    Source: Conn. Gen. Stat. 19a-906

  2. 02

    History before treatment

    The records condition attaches to every telehealth service rather than to a first visit alone, so intake has to gather the history and identify the primary care provider before a clinician opens the chart.

    Source: Conn. Gen. Stat. 19a-906

  3. 03

    Records follow the patient

    At the first contact the provider asks whether the patient consents to disclosure of records to the primary care provider, and agreement obliges the provider to send them without undue delay.

    Source: Conn. Gen. Stat. 19a-906

  4. 04

    Controlled drugs change the answer

    None of that flexibility helps for a scheduled product. The schedule restriction applies whatever the modality, so a remote first visit cannot end in a Schedule II or III prescription outside the psychiatric and substance use window.

    Source: Conn. Gen. Stat. 19a-906

PRESCRIBING

Prescriptions and controlled drugs in Connecticut

Two statutes do most of the work. The telehealth chapter decides which schedules may be reached remotely, and the consumer protection title governs how a prescription travels and when the monitoring program has to be consulted.

  1. 01

    Electronic for scheduled drugs

    Electronic transmission is mandatory for a controlled substance under Sec. 21a-249. Anything outside the schedules may still be written on paper, so a brand dispensing only unscheduled products is not pushed onto an electronic route by state law.

    Source: Conn. Gen. Stat. 21a-249

  2. 02

    When the registry must be checked

    A prescriber consults the monitoring program before writing a controlled substance for more than a seventy-two hour supply, then at least once every ninety days for as long as the treatment continues.

    Source: Conn. Gen. Stat. 21a-254

  3. 03

    Schedules track the federal list

    Sec. 21a-243 keeps a federally scheduled drug in the same numerical schedule by default, so testosterone stays a Schedule III product and inherits the telehealth prohibition rather than any separate state classification.

    Source: Conn. Gen. Stat. 21a-243

  4. 04

    The psychiatric exception is narrow

    The opening covers a non-opioid drug in Schedule II or III prescribed for a psychiatric disability or a substance use disorder, and it still has to satisfy the federal conditions for prescribing a controlled substance by telemedicine.

    Source: Conn. Gen. Stat. 19a-906

Federal rules apply on top of every state's. Prescribing controlled substances by telehealth without an in-person visit runs on DEA flexibilities currently extended through December 31, 2026, with a permanent rule still pending.

LICENSES

Who can treat patients in Connecticut

The Department of Public Health licenses clinicians, and membership in several interstate compacts widens the pool a brand can staff from. There is no telehealth-only credential, so anyone treating a patient here holds a full license or a compact license.

  1. 01

    Licensed where the patient is

    A telehealth provider is defined as a licensed, certified or registered practitioner acting inside their own scope, and the state issues no registration that would let an unlicensed out-of-state clinician treat patients remotely.

    Source: Center for Connected Health Policy: Connecticut

  2. 02

    Six compacts, not one

    Membership spans the medical, nursing, counseling, psychology, physical therapy and social work compacts, which matters to a brand staffing counselors and therapists alongside its prescribers.

    Source: Center for Connected Health Policy: Connecticut

  3. 03

    Nurse practitioners prescribe alone

    The American Association of Nurse Practitioners places this state in the full practice column, so a nurse practitioner assesses, diagnoses and prescribes without a physician countersignature on the chart.

    Source: AANP: full practice authority brief

  4. 04

    No separate telehealth registration

    The chapter creates no remote-practice register of the kind some states open for out-of-state clinicians, so cross-border coverage is solved through a compact or through a second full license.

    Source: Center for Connected Health Policy: Connecticut

How Tessic Health's providers are licensed in Connecticut

ADVERTISING

Marketing to patients in Connecticut

Marketing answers to three things here: the unfair trade practices act, the health provisions of the data privacy act, and the fact that the telehealth statute already fixes what a patient must be told before care starts.

  1. 01

    Geofences have a radius

    A virtual boundary drawn within one thousand seven hundred fifty feet of a mental health or reproductive or sexual health facility may not be used to identify, track or message a consumer about health data, which rules out proximity retargeting around treatment sites.

    Source: Conn. Gen. Stat. 42-526

  2. 02

    Health data is not for sale

    Selling or offering to sell consumer health data without the consumer's consent is unlawful, so an audience assembled from symptom quizzes or intake answers cannot be handed to a data buyer.

    Source: Conn. Gen. Stat. 42-526

  3. 03

    Unfair trade practices

    The unfair trade practices act reaches deceptive claims about a service and supports both regulator enforcement and a private claim, which is where an overstated outcome promise is tested first.

    Source: Conn. Gen. Stat. 42-110b

  4. 04

    The disclosure is not a banner

    Because the license number and contact details are a statutory precondition to care, they belong in the clinical flow rather than in a marketing footer, and burying them does not satisfy the requirement.

    Source: Conn. Gen. Stat. 19a-906

TESSIC HEALTH IN CONNECTICUT

How Tessic Health's providers cover Connecticut

Because the schedule ceiling is written into the telehealth chapter itself, the build for this state removes scheduled products from the remote path rather than trying to route around them.

  1. 01

    Scheduled products are switched off

    Testosterone and other scheduled treatments are not offered to patients in this state through the remote flow, because the chapter closes Schedule I outright and opens Schedule II and III only for psychiatric and substance use treatment.

  2. 02

    The license number ships with the visit

    Every provider profile shown to a patient here carries the clinician's license number and contact details before the encounter opens, because that disclosure is a condition of delivering the service at all.

  3. 03

    Intake collects the history

    Intake for a patient in this state captures the medical history and the name and address of the primary care provider, and asks for consent to send records there, because care may not proceed without that knowledge.

  4. 04

    Unscheduled treatments run normally

    Products that sit outside the schedules move through the ordinary clinical review and are dispensed at no markup by pharmacies licensed to ship here, with cold-chain handling for anything that needs it.

  5. 05

    Marketing keeps its distance

    Audience building for this state excludes location targeting drawn around treatment sites and excludes any sale of health data gathered at intake, which follows from the privacy act rather than from a general policy.

COMMON QUESTIONS

Questions about telehealth in Connecticut

  • No. Testosterone sits in Schedule III, and the chapter opens Schedule II and III only for a non-opioid drug used to treat a psychiatric disability or a substance use disorder. A scheduled hormone prescribed for any other purpose falls outside that opening.

  • No. Store and forward transfer is listed beside real-time communication as a lawful way to deliver a telehealth service. The condition is the record rather than the camera, because the provider must already hold the patient's history and health record.

  • The provider's license number and contact information, along with the methods and the limits of treatment delivered on a telehealth platform. The first contact also asks whether records may be disclosed to the patient's primary care provider.

  • No. Neither a hospital nor a telehealth provider may charge a facility fee for a telehealth service. The remote encounter is billed as professional work, without the site-of-service line an in-person visit can carry.

  • Not for independent practice. The American Association of Nurse Practitioners classes this as a full practice state, so an experienced nurse practitioner assesses, diagnoses and prescribes on their own authority.

  • No. A virtual boundary within one thousand seven hundred fifty feet of a mental health or reproductive or sexual health facility cannot be used to identify, track or message a consumer about health data. Proximity retargeting around clinics is out.

SOURCES

Rules checked September 2026 · 17 sources cited. A planning summary, not legal advice. Statutes, board rules and enforcement priorities change; a brand's own counsel should review its model and marketing before launch.

OTHER STATES

Rules in other states

Each state page is researched from that state's own statutes and board rules.

All state pages →