GLOSSARY · VISITS
Informed consent, a patient's yes, on the record.
Informed consent is a clinical and legal process that makes sure a patient understands a treatment's risks, benefits, and alternatives before agreeing to it.
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What it means
Consent is an explanation the provider gives and documents; a signature alone does not replace it. For telehealth, many states also require consent to receive care by telehealth, sometimes with set disclosures about how the visit works, privacy, and what to do in an emergency.
Some treatments carry extra disclosures. Compounded drugs are not FDA-approved, off-label uses have to be explained, and some medications come with specific risk warnings. Consent to treatment is also separate from marketing consent: permission to send text messages falls under telecommunications law and needs its own opt-in.
02
Why it matters to a brand operator
Consent has to be designed into the funnel. The checkout and intake flow must present the right consent for the patient's state and treatment, capture it before the provider acts, and store it with the medical record.
Missing or generic consent becomes a finding in audits and a weak point in any complaint or legal dispute. Clear consent written for the specific program also protects the brand, because patients know what they agreed to.
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How Tessic Health handles it
Consent language on Tessic Health is clinical content that belongs to the licensed clinicians on the medical side of the structure. Signed consents are part of the medical record, which belongs to the client's clinic and can be exported at any time.
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